Consultations are conducted by Shirley Lockie free of charge, to provide information on the types of surgery available and the program appointments. This appointment is not in place of a clinical appointment performed by Dr Phil Lockie. Consultations are available in person or via online video consultation ("Telehealth").
Even if a client does not proceed with surgery, this practice has an open door policy. This enables the client to have contact with specialists and the facility of the support group.
The service is linked to Dr Phil Lockie a Bariatric surgeon by a collaborative agreement as per the Nurse Practitioner legislation. All weight loss clinic patients are under the management of the Nurse Practitioner unless referred to other health practitioners.