Care Is Central To Dr Lockie's Practice
Our patient care does not stop when you finish an appointment. It triggers a process to ensure that you are looked after.
- At each appointment your next set of bloods is organised
- When the results come in they are read and noted
- Your follow up call / app is checked
- If you are not in the system you are contacted to book a call or face to face appointment
- If you are uncontactable we recheck our records and possibly check with your GP
- We send an SMS appointment reminder
- We send a letter to your GP and you are copied in via email
We Fulfill Our Duty Of Care - With Your Help
We actively monitor your health and have a duty of care to action any deficiencies that may arise.
However, we rely on you to make the various appointments when needed, to support your health plan and action your decisions.
With your help, we ensure that your care is delivered in a timely way.
Patients Optimise Their Care
Our entire team is focussed on delivering 100% support for our patients.
By taking the tests and scans as requested and in a timely way, you will ensure that your treatment gets completed as soon as possible, which is always an advantage.
By always attending appointments, you help yourself and others in three ways:
- Timely delivery of care to patients is very important.
- We can ensure all patients can book appointments with a minimum wait time.
- It helps us provide more low/no cost services and equipment to better care for more patients.
- Funding the support group program and other support services
- Buying patient centred equipment eg infusion pumps for safe delivery of medicines.
We take health and recovery seriously and will help you achieve your goals every step of the way.
If you are looking for care for medical weight loss or metabolic disorders, please contact us here.
If you want to check your options for bariatric surgery, please click here.